CinemaWest Livermore & Giant Screen

Cricket★★★★★

Very nice and clean theater. I just watched Disclosure Day and although the movie was “Meh” my brother and I totally enjoyed eating pizza while relaxing in the recliners! The theater was nice and does not smell. Very clean too. Restrooms are nice and clean no smells. Overall this theater is Awesome! A+ for the staff who were very chilled cool and very polite. Pizza was surprisingly great! Loved the sauce. I Totally Recommend catching a movie here at CinemaWest in Livermore!

2 months ago

Bilal Abboushi★☆☆☆☆

⸻ Cinema 13 – Livermore (Auditorium 2, July 20, 2025, 7:00 PM) ⭐️ 1 out of 5 I went to see the Superman movie at Cinema 13 in Livermore with my pregnant wife and niece, and it was one of the most uncomfortable and frustrating movie experiences we’ve had. Unbearably Hot Theater There was no air conditioning in the auditorium. It was so hot that I was sweating the entire time — and more importantly, it caused real stress to my pregnant wife. A movie theater should be a place of comfort, not a health risk. For what they charge, working AC is the bare minimum. Poor Seating Design The seats don’t recline and have no leg rest. Even worse, the back of the seat is spring-loaded, so unless you constantly push back, it snaps upright. It was nearly impossible to relax or enjoy the film. Overpriced, Low-Quality Concessions We paid $30 for just two sodas and a popcorn, and the Coca-Cola was completely flat. When I asked about combo options (not discounts), the staff rudely dismissed me, saying, “It doesn’t matter — no discounts.” Multiple employees were grouped at the front, uninterested in helping or explaining anything. Overall: Hot, overpriced, uncomfortable, and rude service. This experience was unacceptable, especially considering the price tag. We won’t be returning until Cinema 13 addresses its customer service and basic facility maintenance.

a year ago

Carissa Flores★☆☆☆☆

I want to like this theater so bad. The location is great. Movie theaters need support. But I have never had such consistent issues with a movie theater. When we saw Wicked 2, the sound was so low and crackly that we left halfway through. What’s the point if you can’t hear them sing? Last night watching PHM, theater 2 was so stuffy and warm. We let them know and they didn’t do anything about it. Everyone was shifting in their seats — and the material of the seats makes them SO squeaky, especially during quiet parts of the movie. Everyone was complaining about how much they were sweating as they walked out. Like I said, I would love a normal experience here but so far, no luck.

5 months ago

CinemaWest Livermore & Giant Screen
2490 First St, Livermore, CA 94550, USA
Livermore, CA 94550

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